Refund and Returns Policy

Overview

At Elite Lifestyle Coaching & Consulting, we want you to be satisfied with your purchase. This Refund and Returns Policy explains how returns, refunds, and exchanges work for our physical and digital products.

Digital Products

All digital and downloadable products — including online courses, workbooks, and digital downloads — are non-refundable. All sales of digital products are final.

Returns

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange for physical products, such as printed books.

To be eligible for a return, your item must be in new and unused condition, in original packaging where applicable, with receipt.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable number of days.

Late or missing refunds

If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company — it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at in**@*********************************ng.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at in**@*********************************ng.com.

Shipping Returns

To return your product, mail your product to:

Elite Lifestyle Coaching & Consulting
1350 Wooten Lake Rd, Suite 208
Kennesaw, GA 30064

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance.

Need Help?

For questions related to refunds and returns, contact us:

  • Phone: 470-467-5909
  • Email: in**@*********************************ng.com
  • Elite Lifestyle Coaching & Consulting, 1350 Wooten Lake Rd, Suite 208, Kennesaw, GA 30064